COVID-19 Traders Resources - Social Distancing & Hand Hygeine


The coronavirus pendemic has produced the requirement for increased hand hygeine and the promotion of social distancing. This unit explains both and what action you should be taking as a stallholder on our markets to comply. It then ends with a brief quiz to test your knowledge.

Hand Hygeine

It is well established that the coronavirus passes from one person to another either by airborn particles or by virus picked up by the hands and transfered to the face where it can enter the body. It is not thought to survive for long in the environment.

The virus can be killed on your hands by washing with soap for 20 seconds. This is because the soap attacks the outer coating of the sack the virus is contained within and when exposed it 'dies'. Alternately, it can be killed by using hand sanitiser with over 60% alcohol.

Alternately, gloves can be worn as a 'second skin' and disposed of after use.

Face masks can prove useful but, when used by the public, it is though mainly to stop the emmision of virus charged airborn particles leaving the mouth during coghing/sneezing. However, they may reduce the chance of breathing such particles in as well.

Glasses (or goggles/visors) can also stop such particles entering the eyes when sneezed/coughed into a persons's face.

You may also see medical staff wearing disposable overclothing. This is to remove the cance of virus lodging in cloths and being transferred by hands to the face.

Currently, the official recommended course of action is to wash/sanitise hands after contact with people/surfaces, not to touch one's face prior to that action and to keep over 1.5 meters from other people.

Social Distancing

Given that the virus is passed from one person to another the idea of distancing has obvious appeal as a tactic. In order to promote this there have been two approaches adopted:

Health Orders

The NSW Governement is frequently updating the public health order (Public Health (COVID-19 Restrictions on Gathering and Movement) which includes rules restricting the number of people who can meet, banned activities, activities which are allowed where a COVID Safety Plan is in place and the like.

If a market predominantly sells food a limit is not placed on the number of visitors (although policy recommendations promotes social distancing) and a record of vistors is not required.

Policy Recommendations

The main policy recommendation of relevance to operation of markets is the recommendation to stay more than 1.5 meters away from other people 'when possible'. This leads to practices such as floor marking with lines or crosses 1.5 meters apart to help manage queues.

Actions the market should take

There are a range of actions the market should take to help support public policy but no particular actions required by law save to ensure we remain a food market in order to be covered by the exemptions. To this end we have adopted a predominantly food policy until the Health Order is varied.

Our markets have adopted the following measures at each market to support public policy:

Customer Code

Traders should adopt the following code.

Trader Code

It's important that trader adopt enhanced cleaning procedures. This means disinfecting touch points such as credit card taps and the like in a systematic way (eg every hour) and to keep a record. A simple paper record like the ones used in toilets will suffice.

Please complete and submit the quiz below.


Q. No. Question Answers
43 What is the recommended minimum distance between people where possible? 4 meters square
1.5 meters
5 meters
3 meters
44 What symptoms should keep anyone away from the market? Temperature
Sore throat
Flu like symptoms
Cold like symptoms
Any of the above
45 What is the minimum percent of alcohol required in sanitiser for it to kill the coronavirus? 25%
47 What is the current official recommendation to avoid catching the coronavirus? Stay at home save for essential purposes.
Hand washing/sanitising frequently.
Staying 1.5 meters away from others wherever possible.
Not touching your face.
All of the above.
48 Select the answer which specifies the legal basis for the restrictions that stop people leaving home, closing premises, opening shops and the like. The Prime Ministers press conferences
The NSW State Premiers press conferences.
A health order called the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020.
The media.
The local council.
49 Why are retailers asking customers to tap credit cards only? It costs money to handle cash.
To avoid bank fees when banking cash.
To make sure the virus cannot be passed around on cash when it is handled.
Cash is dirty.
As a security measure.
50 What is a #SHOPandGO style of trading? It is where customers come to a market, minimise socialising, make their purchases, minimise their time at a market and then leave quickly with their shopping.
It is a form of home delivery.
Its a special type of trading that only supermarkets adopt.
Its a way of using your credit card.
None of the above.
51 Should queuing marks be chalked on the floor and if so how far apart? No.
Yes and 1 meter apart.
Yes and 1.5 meters apart.
Yes and 2 meters apart.
Yes and 3 meters apart.
52 How do we make sure sanitiser is available at the markets. Ask customers to bring it.
Ask stallholders to bring it.
Bring it ourselves.
Place it in access points.
All of the above.
53 What rules apply to take away food? Stallholders cannot put tables and chairs out.
Customers must take food away from the stall before eating it.
Customers cannot meet as a group at the market to eat the food together.
Areas where the public do meet up in groups should be taped off
All of the above.

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